Logistics & Fulfillment
Shipping & Delivery
Yugika Foods Private Limited · Last updated: 26 October 2026
How and when your Yugika Foods order reaches you. We carefully bottle, seal, and cushion every batch of our cold-pressed mustard oil so it arrives fresh and safe at your doorstep.
Free Shipping
On all orders above ₹5,000
Quick Dispatch
Packed in 1–2 business days
Secure Packaging
Leak-proof oil protection
1. Where We Deliver
We ship across India to all pin codes serviceable by our verified express courier partners (including surface and air logistics networks).
- During checkout, entering your delivery pin code instantly validates carrier coverage in real-time.
- If our courier partners are unable to service your address for any logistical reason, our customer care team will notify you promptly and issue a 100% refund of any amount paid.
- Domestic Only: We currently fulfill domestic retail orders within India only. For international export enquiries, please contact us through our export desk.
2. Processing and Delivery Time
1 to 2 Business Days
Orders are inspected, cushioned, and handed to the courier partner within 24–48 hours of payment confirmation (excluding Sundays and national holidays).
3 to 7 Business Days
Typical transit timeline following dispatch. Metro cities and central hubs receive priority delivery, while remote regions or hilly areas may require slightly longer.
3. Shipping Charges
🎉 Free Standard Shipping on all orders of ₹5,000 and above!
- For cart orders under ₹5,000, shipping charges are calculated transparently based on total consignment weight, volumetric dimensions, and destination pin code tier.
- The exact shipping fee is computed and clearly displayed on the checkout page before you make any payment.
- Zero Hidden Costs: There are no hidden handling, packaging, or fuel surcharge fees added at any point.
4. Tracking Your Order
As soon as your shipment is dispatched from our fulfillment center, we send an automated dispatch confirmation via email and SMS containing:
- Courier partner name (e.g. Delhivery, Blue Dart, DTDC, etc.)
- Consignment Tracking / Airway Bill (AWB) number
- Direct tracking link to follow your parcel's live transit milestones in real time
You can also check real-time progress anytime by logging into your account under My Account > Orders.
5. Delivery Attempts & Address Errors
- Please verify that you provide a complete, valid shipping address (including house/flat number, street, landmark, city, state, and correct 6-digit pin code) along with an active phone number accessible on delivery day.
- Our courier partners typically make up to 2–3 delivery attempts before classifying a parcel as undeliverable. If a delivery cannot be concluded due to an incorrect address or non-availability of recipient, the parcel is marked for Return to Origin (RTO).
- Address Changes: Once an order has been manifested and handed to the courier, the delivery address cannot be modified or re-routed mid-transit.
- Parcels returned to us due to address errors or recipient refusal are handled in accordance with our Refund & Return Policy.
6. Receiving Your Parcel
Edible oils require careful handling during transport. Please follow these precautions when accepting delivery:
- Inspect the external carton before signing or giving OTP: Ensure the security tape and box are intact and undamaged.
- If the package is visibly squashed, opened, torn, or shows signs of oil leakage, please immediately point it out to the delivery executive and take photos/video of the parcel before receiving.
- In case of any transit damage or leaking bottle, please notify our customer care team within 48 hours of delivery with photo proof as described in our Refund & Return Policy for an immediate free replacement or refund.