Legal
Privacy Policy
Yugika Foods Private Limited · Last updated: 26 October 2026
This policy explains how Yugika Foods Private Limited (“Yugika Foods”, “we”, “us”) collects, uses, shares and protects your personal information when you visit yugikafoods.com or buy from us. It is written to comply with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, as applicable.
1. Information We Collect
Information you give us
- Account details: name, email address, phone number and password (stored only as a one-way hash; we cannot read it).
- Delivery details: shipping addresses, recipient name and phone number.
- Order details: products ordered, amounts, coupon codes used, order history and invoices.
- Reviews and messages: product reviews you post and messages you send through our contact form.
Sign in with Google
If you choose “Continue with Google”, Google shares with us your name, email address, profile picture and whether your email is verified. We do not receive your Google password and do not access your contacts, mail or files.
Payment information
Payments are processed by our payment partner. We do not see or store your card number, CVV, UPI PIN or net banking credentials. We receive only the payment status, a transaction reference and the amount.
Information collected automatically
- Technical data such as IP address, browser type, device information and pages visited, used for security, fraud prevention and to keep the site working.
- Sign-in session tokens stored in your browser so that you stay logged in and your cart works.
2. How We Use Your Information
- To create and manage your account and verify your email.
- To process, pack, ship, track and deliver your orders, and to issue invoices.
- To take payments, process refunds and prevent fraud.
- To send service messages: order confirmation, shipping and delivery updates, password resets and security alerts.
- To answer your enquiries and provide support.
- To show verified product reviews.
- To meet legal, tax and accounting obligations (for example GST invoicing).
- To improve our website and products.
We send marketing messages only if you have agreed, and you can opt out at any time using the unsubscribe link or by writing to us.
3. Who We Share It With
We do not sell your personal information. We share it only with service providers who help us run the store, and only what they need:
| Who | Why |
|---|---|
| Payment gateway | To process payments and refunds |
| Shipping & courier partners | To deliver your order (name, address, phone, order contents) |
| Email service provider | To send you order and account emails |
| Cloud hosting & database providers | To store and serve our website and data securely |
| Only if you use Sign in with Google | |
| Authorities | Where required by law, court order or to protect our rights and users |
These providers may process data on servers in or outside India and are expected to protect it and use it only for the service they provide to us. If our business is sold or reorganised, your information may be transferred to the new owner under the same protections.
4. Cookies and Similar Technologies
We use only what is needed to run the store: storage in your browser for your login session and cart. If we add analytics or advertising tools, we will update this policy and, where required, ask for your consent. You can clear or block cookies in your browser settings, but you may not be able to log in or check out.
5. How Long We Keep It
We keep account information while your account is active. Order, invoice and payment records are kept for the period required by Indian tax and company law (generally up to 8 years). Contact-form messages are kept as long as needed to resolve your query. After that, data is deleted or anonymised.
6. How We Protect It
We use HTTPS encryption, hashed passwords, access controls, rate limiting and activity logs for administrative actions. No system is completely secure, so please use a strong, unique password and keep it private. If a breach affecting you occurs, we will notify you and the authorities as the law requires.
7. Your Rights and Choices
Subject to applicable law, you may:
- Access and correct your information (most of it can be edited under My Account).
- Ask us to delete your account and personal data, except records we must legally keep.
- Withdraw consent for marketing or other optional processing.
- Nominate someone to exercise your rights if you are unable to, as the DPDP Act provides.
- Raise a complaint with us, and if unresolved, with the Data Protection Board of India once it is operational.
To exercise these rights, email yugikafoods@gmail.com. We may need to verify your identity first and will respond within a reasonable time.
8. Children
Our store is meant for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
9. Third-Party Links
Our site may link to other websites. We are not responsible for their privacy practices; please read their policies.
10. Changes to This Policy
We may update this policy from time to time. The latest version is always on this page with its date. Significant changes will be notified by email or a notice on the site.
11. Contact and Grievances
Yugika Foods Private Limited
Grievance Officer
Mr. Ankit Solanki — yugikafoods@gmail.com & +91 9058704491
We aim to acknowledge complaints within 48 hours and resolve them within 30 days.